Instructions to customers

For the best possible comfort, safety and relaxation of all our customers, please follow the instructions below throughout your stay at Eve Spa. Eve Spa is an area of ​​absolute calm and relaxation. So we would ask all our customers and guests to talk and speak low. Please close your mobile phones during your stay at the Spa.

Avoid drinking alcohol or eating at least 2 hours before your treatments or programs.

Smoking is strictly prohibited in all areas.

Opening hours: Daily and weekends 12:00pm to 9:00pm
Treatments take place during all our operating hours. The use of the facilities and the booking of therapies depend on the availability, which changes during the spa's operating hours.

Spa Tour: It is only on appointment and at specific times during the Spa.

Reservations: We recommend that you schedule your appointments in time for your best service. For bookings please call 2315 528 098.

Cancellations: We understand that it may be impossible to make your appointment due to some obligations. Please advise the Spa reception 4 hours in advance to cancel your appointment.

Waiting List: If there is no time for treatment you have requested, then you enter the waiting list and we will notify you as soon as there is time available.

Age Limitation: Entrance is allowed to people aged 16 and over at Eve Spa.

Upon arrival: We recommend that you come to Spa at least 10 minutes ahead of your scheduled appointment. If you arrive late, you will not be able to enjoy our facilities and the time of your treatment may be reduced.

What we provide: Shower, towel, slippers and disposable underwear. Your personal items are placed in the treatment room.

Before treatment: For hygiene purposes, the shower is necessary before each treatment. Please remove your jewelery. Women should not be shaved if they are exfoliating, do not wear make-up and men should be shaved before facial treatment. Scalp treatments are avoided in people who have sunburn.

During: Most body treatments are done without lingerie. The therapist will let you change, wear a disposable underwear if necessary and during treatment the body parts that are not involved are covered by a towel or blanket. The therapist will ask you before and during your treatment of your wishes. Keep up with more or less pressure on the massage, the intensity of the music whether it is appropriate or not, and the type, the room temperature or whatever you consider necessary. Also, inform about any abrasions, injuries or pains at specific points of the body as well as for diseases or skin allergies. So the treatment will be appropriate to your own needs. If you want to talk is your right. The therapist will solve all your questions. If you want to stay silent, the healer will do the same.

After treatment: Enjoy the ultimate in massage experience. Do not expose to currents. Beware of the sun after specific treatments. If you exfoliate or massage with oil, avoid sun exposure for 12 hours.

Personal Objects: We do not take any responsibility for your personal items. Exclusive responsible are you.

Gift voucher: All our treatments are also included in coupon gift form. We are at your disposal to help you choose the best gift for your loved ones. Please be advised that each coupon is redeemed only in treatments and not exchanged for money. Each gift coupon has a free date.

Thank you